By accessing or using our website, you agree to the terms of this Privacy Policy.

1. About FinoFirst

FinoFirst is a financial services platform that helps individuals and businesses connect with leading Banks and NBFCs for various loan products, including but not limited to:

• Personal Loans
• Business Loans
• Home Loans
• Loan Against Property (LAP)
• Working Capital Loans
• Overdraft Facilities
• Balance Transfer Loans
• Other Financial Products

We act as a loan facilitation and assistance platform and do not directly lend money unless specifically mentioned.

2. Information We Collect

We may collect the following information from you:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Date of Birth
• City & State
• Residential Address
• Business Details
• Employment Details
• Monthly Income
• Loan Requirement
• Credit Score (if voluntarily provided)

Identity Documents (if required)

• PAN Card
• Aadhaar Card
• Driving License
• Passport
• Income Proof
• Bank Statements
• Business Documents

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Referral Source
• Website Usage Data
• Cookies

3. How We Use Your Information

Your information may be used to:

• Process your loan enquiry.
• Connect you with suitable Banks or NBFCs.
• Verify your eligibility.
• Contact you regarding your application.
• Improve our website and customer experience.
• Respond to your questions.
• Send important service updates.
• Prevent fraud and unauthorized activities.
• Comply with applicable legal requirements.

4. Sharing of Information

We may share your information with:

• Banks
• NBFCs
• Financial Institutions
• Lending Partners
• Credit Bureaus
• Verification Agencies
• Technology Service Providers
• Government Authorities (when legally required)

We do not sell or rent your personal information to third parties for marketing purposes.

5. Cookies

Our website uses cookies and similar technologies to improve user experience.

Cookies help us:

• Understand website traffic
• Remember user preferences
• Improve website performance
• Enhance security

You may disable cookies through your browser settings; however, certain website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

Although we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Enforce our agreements

After the retention period, your information is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites, including Banks, NBFCs, and financial institutions.

FinoFirst is not responsible for the privacy practices or content of these external websites. We encourage users to review their respective privacy policies before sharing any personal information.

9. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Withdraw consent where applicable
• Object to certain processing activities

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our services are intended only for individuals who are 18 years of age or older.

We do not knowingly collect personal information from children under the age of 18.

11. Marketing Communication

By submitting your details through our website, you consent to receive:

• Phone Calls
• SMS
• WhatsApp Messages
• Emails

related to your loan enquiry, offers, service updates, and financial products.

You may opt out of promotional communications at any time by contacting us.

12. Changes to This Privacy Policy

FinoFirst reserves the right to modify or update this Privacy Policy at any time without prior notice.

Any changes will be posted on this page with the revised “Last Updated” date.

We encourage users to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

FinoFirst

Email: info@finofirst.com

Phone: +91 9910622963

We will make every reasonable effort to respond to your request promptly.

Consent

By using the FinoFirst website, submitting your information, or applying for any financial product through our platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.